Privacy Policy

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when interacting with our website, including:

• Contact Information: Name, email address, phone number, and mailing address when you contact us, subscribe to our newsletter, or request information.
• Communication Content: Information you share in emails, contact forms, survey responses, or other communications with us.
• Professional Information: If you engage with our research services, we may collect information about your professional background, organization, and role.

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type and version, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, referring/exit pages, and navigation paths through the site.
• Performance Data: Information about how our website performs on your device, including loading times and errors.

Information From Third Parties

In some cases, we may receive information about you from third parties, such as:

• Analytics Providers: Companies that help us understand website usage patterns.
• Business Partners: Organizations with whom we collaborate on research or industry events.
• Publicly Available Sources: Information that is publicly available from professional profiles or industry publications.

How We Use Your Information

We use the information we collect for the following purposes:

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who perform functions on our behalf, such as website hosting, data analysis, email delivery, and customer service. These providers have access to your personal information only as needed to perform their functions and are contractually obligated to maintain its confidentiality.

Business Transfers

If Casino UX Lab is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your experience and collect information about how you use our site.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These enable basic functions like page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve website functionality.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website more relevant to your interests.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being placed on your device. However, if you disable or refuse cookies, please note that some parts of our website may not function properly.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email we send
• Contacting us using the information in the "Contact Us" section

Please note that even if you opt out of marketing communications, we may still send you administrative messages related to your use of our website or services.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our security practices include:

• Encryption of data in transit using SSL technology
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures for our systems
• Staff training on data protection and security practices

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Children's Privacy

Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Casino UX Lab is based in the United States, and we may process and store your information in the United States and other countries. The data protection laws in these countries may differ from those in your country of residence.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws that may differ from U.S. law, please note that we may transfer information, including personal information, to a country that does not have the same data protection laws as your jurisdiction.

We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing terms and/or data transfer agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.

For significant changes that materially alter your rights or our use of your information, we will provide a more prominent notice, such as sending you an email notification or displaying a banner on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.